General Questions

Where are your premises?
We do not have premises for valeting cars as we are a mobile wash/valet company. Our vans carry all the required equipment onboard so we can come to you.

Valet Service

How long does a Full Valet take?
An average sized car can take between 1 to 2.5 hours. A people carrier (7 seater) can take around up to 3.5 hours.

Why does a valet take so long?
Because we want to do the job in full. We don’t just exceed our customers’ expectations but we always maintain Steve's Cleenz’ own standards. Remember, we aim for 100% customer satisfaction.

How long will it take for the seats and carpets to fully dry after they have been shampooed?
During the winter season it can take up to half a day. In the summer season, drying time can be around 1 to 3 hours.

Do you need access to water or any electrical power points when you wash/valet my vehicle?
Our vans have everything onboard to carry out a complete valet.

I would like my car valeted. How do I get to you?
We come to you as we are a mobile service. Contact us by telephone on 07974864216 or email.

I have tried everything on my alloy wheels but cannot get rid of the brake dust and dirt. Can you help?
At Steve's Cleenz our speciality is getting your car's wheels spotless. The alloy wheel cleaner we use is very effective when combined with our powerful jet wash. This will get rid of all the excess dirt on the alloy wheels, leaving them immaculate.

I was driving my car past road works which has left road tar stuck to my car. Can you remove this?
Yes, we have the right cleaning products which will remove road tar from your vehicle.

Booking a valet

How much notice is needed to book a valet?
From 1 hour to 1 day. It really depends on how busy we are. We would advise you to book well in advance if you would like a valet done.

Can you clean my car while I am at work?
Yes, as we are a mobile service we can come to your place of work to valet your car.

Additional Services - T-Cut

Do you T-Cut vehicles?
Yes, we offer a T-Cut service to remove light surface scratches, blemishes and scuff marks from the paintwork of your car.

What is T-Cut?
T-Cut restores the original colour of your vehicle. It will remove ingrained road grime, tar spots and minor scratches and scuffs to the bodywork of your car. It can also temporarily remove oxidation (rust).

What is exactly done when you T-Cut a car?
Please view our Additional Services page for a description of a T-Cut service. Please call us on 07974864216 for a free quote.

Will I need to repaint my car if it is T-Cut?
It really depends on the state of the paint work on your vehicle. In some cases a vehicle may just need a good T-Cut to bring the colour back out.

How much does it cost to T-Cut a vehicle?
To T-Cut a whole car it will cost from £40. The actual cost depends on the size of the vehicle and how much T-Cut is required.